Auto Attendants

Answer calls when you aren't there

Advanced Speech Recognition and Text to Speech

Powered by NaturalVoice

1300 and 1800 Numbers

Add a premium number to your system

Call Queuing

Never miss a call

Personal and Group Voicemail

After Hours and Public Holiday Call Handling

Powerful options for when you’re not in the office

Number Porting

Keep your existing landline number

Advanced Reporting and Analytics

Teams Telephony by Australia Wide IT

Teams Telephony leverages the power of Microsoft 365 Teams to bring you a mobile, enterprise class telephone system for as little as $30 per user per month.

With our solution your staff can seamlessly switch from working in their office to working from home without having to worry about moving bulky equipment between locations.

Solutions

With our solution your staff can seamlessly switch from working in their office to working from home without having to worry about moving bulky equipment between locations.

Products

Teams Telephony works with a wide array of devices including traditional style desk phones, operator consoles, conference speakers, headsets and more. You can even mix and match the hardware to suit your business needs.

Desk Phones

Desk Phones

We supply Teams compatible deskphones from all major vendors.

Operator Consoles

Operator Consoles

Take control of your telephony services.

Conference Speakers

Conference Speakers

Perfect for board and meeting rooms.

Headsets

Headsets

We have a range of headsets to suit every budget.

Mobile

Mobile

Install the Teams app on your mobile device to take and make office calls on the move.

I.T. Support

I.T. Support

We are Australia’s leading MSP, providing expert IT support to businesses everywhere.

Case Studies

These companies deal with lock-downs and staff working from home.

Case Study 1

Suburban law firm


When Victoria entered it’s second state-wide lockdown this law firm with twelve staff was dependent on a traditional PABX phone system, as they were not permitted to open their office they resorted to diverting all inbound phone calls to a single mobile phone which the receptionist took home with her. The high call volume quickly overwhelmed her and the business owners were worried about losing customers and were worried about long term damage to their reputation. Within 48 hours we had a new Teams Telephony solution up and running helping to return their business to some kind of normality.

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Case Study 2

Australia Wide I.T.


We don’t just sell Teams Telephony, we use it ourselves. Our entire phone system is based on Teams Telephony, all of our staff have been working remotely since March 2020 and Teams Telephony has been a critical tool enabling us to continue delivering world-class technical support to our customers all over Australia. Modern problems require modern solutions. Teams Telephony is the modern solution to today’s business problems.

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Case Study 3

Large plumbing company


The last 3 years has seen rapid expansion of this large plumbing company with around 45 staff. A Teams Telephony solution replaced the under-equipped Telstra DOT system enabling this plumbing company to continue their rapid expansion. Teams Telephony enables them to quickly deploy new users with minimal effort.

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Want to know more?
Call now for a free demonstration.

03 7064 1966

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